- INTRODUCTION
Primeviewrig (“we,” “our,” or “us”) operates www.primeviewrig.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit consultation forms, book on-site surveillance system installation services, and interact with us.
This policy complies with applicable data protection frameworks, including the Mexican Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares), the European Union General Data Protection Regulation (GDPR), and applicable United States federal and state privacy statutes.
By accessing our website or booking our services, you acknowledge the terms of this Privacy Policy.
- DATA CONTROLLER IDENTIFICATION
For the purposes of applicable data protection laws, the data controller is:
Business Name / Brand: Primeviewrig
Registered Address: Calle 60 No. 478, Centro, Mérida, Yucatán 97000, Mexico
Contact Email: surveillance@primeviewrig.com
Contact Phone: +52 999 316 4827
- INFORMATION WE COLLECT
We collect personal data that you voluntarily provide to us when you fill out contact forms, request customized installation plans, pay service deposits, or communicate with us.
Identity Data: Full name.
Contact Data: Email address, telephone number, and physical installation address.
Transaction Data: Details regarding service deposits, booking references, and communication history concerning your project scope.
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform usage data collected via cookies and similar technologies.
- PURPOSE AND LEGAL BASIS FOR PROCESSING
We process your personal data under strict legal grounds depending on your geographic location:
Contractual Necessity: To evaluate your project requirements, coordinate on-site visits, provide custom quotations, process appointment deposits, and execute the surveillance system installation agreement.
Legitimate Interests: To maintain website security, manage internal administration, improve our service workflows, and protect our legal rights.
Legal Obligations: To comply with applicable tax, financial record-keeping, and local commercial regulations in Mexico, the European Union, and the United States.
Consent: Where required by law, we obtain your explicit consent prior to processing specific data categories, such as analytical cookies or marketing communications. You may withdraw your consent at any time.
- GEOGRAPHIC SCOPE AND INTERNATIONAL TRANSFERS
Our operational base is located in Mexico. We provide on-site surveillance installation services to customers located in Mexico, the United States, and European Union member states.
When personal data is transferred across international borders from the European Union or the United States to Mexico, we implement appropriate safeguards in compliance with applicable data protection laws, including standard contractual clauses or relying on the necessity of data transfer for the performance of a contract between you and Primeviewrig.
- DATA SHARING AND DISCLOSURE
We do not sell, rent, or trade your personal data to third parties. We share your data only with strictly necessary operational partners under strict confidentiality obligations:
Payment Service Providers: To process appointment deposits securely through regulated financial channels.
Professional Advisors: Legal, accounting, and auditing professionals bound by confidentiality obligations.
Legal Authorities: Law enforcement agencies, regulatory bodies, or courts when required by applicable law, subpoena, or legal process to protect our rights or public safety.
- DATA RETENTION
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, tax, or reporting requirements. Consultation records and transactional data associated with service appointments are typically retained for the duration required by applicable commercial and tax statutes in Mexico, the United States, and the European Union. - YOUR DATA PROTECTION RIGHTS
Depending on your geographic location (including rights under the GDPR for European residents, CCPA/state laws for United States residents, and ARCO rights under Mexican law), you possess specific rights regarding your personal data:
Right of Access: You may request confirmation of whether we process your data and obtain a copy of your personal data.
Right of Rectification: You may request correction of inaccurate or incomplete personal data.
Right of Erasure: You may request the deletion of your personal data under specific circumstances.
Right of Restriction: You may request the suspension of data processing under specific conditions.
Right to Object: You may object to the processing of your data based on legitimate interests.
Right to Data Portability: You may request the transfer of your data in a structured, commonly used format.
To exercise any of these rights, please submit a written request to our designated email address: surveillance@primeviewrig.com.
- COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to distinguish you from other users, monitor website performance, and enhance your browsing experience. You can configure your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that disabling cookies may affect the functionality of certain sections of our website. - CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted directly on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. - CONTACT INFORMATION
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Company Name: Primeviewrig
Address: Calle 60 No. 478, Centro, Mérida, Yucatán 97000, Mexico
Email: surveillance@primeviewrig.com
Phone: +52 999 316 4827